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Email Notifications

An email notification is sent to a registrar when a change takes place which affects domain names or accounts on their tag.

NotificationDescription
Account changeWhen the details of a registrant account have been changed.
Registrar changeWhen the tag assigned to a domain has changed.
 
Registrar change authorisationIf you require a registrar change handshake for domains to be transferred to your account, you will receive this notification before the transfer takes place.
 
Domains releasedIf you request a registrar change and the new registrar requires a handshake before accepting domain names onto their tag, we send them a registrar change authorisation request.  If they accept the domain name, you will receive this notification to inform you that the registrar change has been done. This notification is also generated when a domain name is moved away from your tag by the registrant.
 
Domains suspendedIf incorrect registrant details are not corrected within 30 days of commencement of a ​data quality workflow,​ the domain name is suspended and this is​​ sent.
Registrant transferWhen a domain name is the subject of a registrant transfer.
Registrant transfer authorisationIf you have opted to operate handshakes for new customers, then when domain names are transferred to a new customer on your tag, you will receive one of these authorisation requests before the transfer takes place.
Domain name cancellationWhen a domain name is cancelled. 
 
Referral acceptedWhen a domain name registration (ltd.uk, plc.uk or net.uk) that was referred for manual processing is accepted.
 
Referral rejectedWhen a domain name registration (ltd.uk, plc.uk or net.uk) that was referred is rejected.
 
Data Quality workflow processWhen registrant account details are identified as being incomplete.

Account Change

There are a number of ways that the details of a registrant’s account can be modified other than by the registrar. Changes may be made by us as a result of one of our processes, or by the registrant themselves.

After the details of an account are changed, a message is sent from the Automaton to the registrar’s notification email address with the subject line “Account Details Change Notification”. This message indicates what account fields have changed and it is PGP-signed to allow the receiver to verify its authenticity.

The format for the body of the message is as follows:

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

The following message was sent from the Automaton:

THIS IS AN AUTOMATED MESSAGE. PLEASE DO NOT REPLY TO THIS MESSAGE.

Please be informed that the account details for the account:

       10001

have been changed from:

    *account-name:
    *trad-name:
    *type:
    *co-no:
    *opt-out:
    *addr:
    *locality:
    *city:
    *county:
    *postcode:
    *country:
    *a1-name:
    *a1-email:
    *a1-phone:
 
to:

    *account-name:
    *trad-name:
    *type:
    *co-no:
    *opt-out:
    *addr:
    *locality:
    *city:
    *county:
    *postcode:
    *country:
    *a1-name:
    *a1-email:
    *a1-phone:

-----BEGIN PGP SIGNATURE-----
Version: PGPsdk version 1.7.1 (C) 1997-1999 Network Associates, Inc. and its affiliated companies.

iQA/AwUBP55tRulN789E5ixiEQInOQCdG/mnVISfPongASYgHtFF6GN6Y+oAnj5Q
y1GthYedHOBqfem9shD9IjMA
=m8DG
-----END PGP SIGNATURE----

Notes:

  • Blank fields are included.
  • Changes to contact details are not included in these notifications.
  • The PGP signature will differ for each message.
  • The subject, as mentioned above, is “Account Details Change Notification”.
  • The Nominet public key is available here.

Notification email sent to registrar when a registrant on their tag discloses their registrant name/address

-----BEGIN PGP SIGNED MESSAGE-----

Hash: SHA1

The following message was sent from the Automaton:

THIS IS AN AUTOMATED MESSAGE. PLEASE DO NOT REPLY TO THIS MESSAGE.

Please be informed that the account details for the account:

        4311092

have been changed from:

        *account-name: Example Inc.
        *trad-name:
        *type: LTD
        *co-no: 123456
        *addr: 123 Example Dr.
        *city: Oxford
        *county: Oxon
        *postcode: OX1 1HL
        *country: GB
        *a1-name: A Smith
        *a1-email: [email protected]
        *a1-phone: +44.1865332244
        *disclose-org: 0
        *disclose-addr: 0
to:
        *account-name: Example Inc.
        *trad-name:
        *type: LTD
        *co-no: 123456
        *addr: 123 Example Dr.
        *city: Oxford
        *county: Oxon
        *postcode: OX1 1HL
        *country: GB
        *a1-name: A Smith
        *a1-email: [email protected]
        *a1-phone: +44.1865332244
        *disclose-org: 1
        *disclose-addr: 1

Registrar Change

After a domain name is moved from one tag to another the receiving registrar is sent a message from the Automaton with the subject line “Registrar Change Notification” to their notification address.

This message is PGP-signed to allow the receiver to verify its authenticity.

The format for the body of the message is as follows

-----BEGIN PGP SIGNED MESSAGE-----

The following message was sent from the Automaton:

Please be informed that the following 4 domain names:

	Domain Name|Registration Status|Expiry|Created|Changed|dns0|dns1|...
        automaton-example1.co.uk|Registered until expiry|20070603|20050604|...
        automaton-example2.co.uk|Registered until expiry|20070603|20050604|...
        automaton-example3.co.uk|Registered until expiry|20070603|20050604|...
        automaton-example4.co.uk|Registered until expiry|20070603|20050604|...

have been re-tagged by:

        [email protected]

to the tag:

        EXAMPLE

Account details for the domain names follow:

*account-id:
*account-name:
*trad-name:
*type:
*co-no:
*opt-out:
*addr:
*addr:
*locality:
*city:
*county:
*postcode:
*country:
*a1-id:
*a1-name:
*a1-email:
*a1-phone:

If you have any questions please contact [email protected]

-----BEGIN PGP SIGNATURE-----
Version: PGPsdk version 1.7.1 (C) 1997-1999 Network Associates, Inc. and its affiliated companies.

iQCVAwUBQ3rtpi2r3GdYR6JrAQGg8QP+K6NDa+SWsb8ly9a8u/9/F6GEthEGGHXa
8HqzAmiuyul91nB7TsVj8jKkfge0OkUH5fN65OmFUnI8Ar701y3lHqzRRAEdl8aY
ej0LMDtz7sMDpF01LvJM/Kw32ViFf9ycg1zQwseAKPIGmNdjsM3sIQt23on8xM/0
sLgfd32rZ2U=
=Cpmi
-----END PGP SIGNATURE-----

Notes:

  • Blank fields are not included (they are shown in this example for illustrative purposes only).
  • This format follows the format of the reply from a QUERY operation.
  • There are a number of possible values for the registration status.
  • The PGP signature will differ for each message.
  • The subject, as mentioned above, is “Registrar Change Notification”.
  • Our public key is available for download.

Registrar Change Authorisation Request

If you have opted to operate the registrar change handshake then when domain names on an account are requested to be transferred to your tag, you will receive one of the following authorisation requests.

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

The following message was sent from the Automaton:

A request has been made to release the 4 domain names:

	Domain Name|Registration Status|Expiry|Created|Changed|dns0|dns1|...
        automaton-example1.co.uk|Registered until expiry|20070603|20050604|...
        automaton-example2.co.uk|Registered until expiry|20070603|20050604|...
        automaton-example3.co.uk|Registered until expiry|20070603|20050604|...
        automaton-example4.co.uk|Registered until expiry|20070603|20050604|...
        
by:

        [email protected]

to the tag:

       TEST

The transaction can be completed by either using Web Domain Manager or the EPP handshake command with the case-id: 1008

Account details for the domain names follow:
*account-name:
*trad-name: 
*type:
*co-no:
*opt-out:
*addr:
*locality: 
*city: 
*county: 
*postcode: 
*country:

If you have any questions please contact [email protected]

Notes:

  • Blank fields are not included (they are shown in this example for illustrative purposes only).
  • There are a number of possible values for the registration status.
  • The PGP signature will differ for each message.
  • The subject is “TAG Receive Request”.
  • The domain names all appear on a single account. Only the account details and main administrative address appear.
  • Our public key is available for download.

Part of the authorisation request includes templates for the reply. To accept the registrar transfer, reply to the message with just the first template:

case-id: 

accept

To reject the registrar transfer, reply to the message with the second template

case-id:

reject

Registrar transfer authorisation requests not responded to within 5 days are treated as if they have been rejected.

Domains Released Notification

The following PGP-signed emails will be sent by the Automaton for all successful registrar changes processed where either the gaining registrar requires a handshake or the change has been at the request of the registrant via Online Services.

The messages differ depending on whether the account is moving to the new tag (i.e. all the domain names within the account are moving to the new tag) or not.

 

Where the account is moving

The format of the body of the message is as follows:

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

The following message was sent from the Automaton:

THIS IS AN AUTOMATED MESSAGE. PLEASE DO NOT REPLY TO THIS MESSAGE.

Please be informed that the following 1 domain name(s):

        Domain Name|Registration Status|Expiry
        Automaton-example1.co.uk|Registered until renewal date.|20080118

have been moved from your tag EXAMPLE1-TAG to the tag EXAMPLE2-TAG.

The account 100001 has been moved with the domain names.

-----BEGIN PGP SIGNATURE-----
Version: PGPsdk version 1.7.1 (C) 1997-1999 Network Associates, Inc. and its affiliated companies.

iQA/AwUBP55tRulN789E5ixiEQInOQCdG/mnVISfPongASYgHtFF6GN6Y+oAnj5Q
y1GthYedHOBqfem9shD9IjMA
=m8DG
-----END PGP SIGNATURE----

Where the account is not moving

----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

The following message was sent from the Automaton:

THIS IS AN AUTOMATED MESSAGE. PLEASE DO NOT REPLY TO THIS MESSAGE.

Please be informed that the following 1 domain name(s):

        Domain Name|Registration Status|Expiry
        Automaton-example1.co.uk|Registered until renewal date.|20080118

have been moved from your tag EXAMPLE1-TAG to the tag EXAMPLE2-TAG.

The account 100001 remains on your tag with its remaining domain names.

-----BEGIN PGP SIGNATURE-----
Version: PGPsdk version 1.7.1 (C) 1997-1999 Network Associates, Inc. and its affiliated companies.

iQA/AwUBP55tRulN789E5ixiEQInOQCdG/mnVISfPongASYgHtFF6GN6Y+oAnj5Q
y1GthYedHOBqfem9shD9IjMA
=m8DG
-----END PGP SIGNATURE----


Notes

Registrant Transfer

When domain names on a registrant’s account are the subject of a registrant transfer, the registrar is sent a notification of this.

The format of the message body is as follows:

-----BEGIN PGP SIGNED MESSAGE-----

The following message was sent from the Automaton:

Please be informed that the 4 domain names:

	Domain Name|Registration Status|Expiry|Created|Changed|dns0|dns1|...
        automaton-example1.co.uk|Registered until expiry|20070603|20050604|...
        automaton-example2.co.uk|Registered until expiry|20070603|20050604|...
        automaton-example3.co.uk|Registered until expiry|20070603|20050604|...
        automaton-example4.co.uk|Registered until expiry|20070603|20050604|...

have been transferred by:

	[email protected]

from the account

        0001001

to the account
 
        0001002

Account details for the domain names follow:

*account-id:
*account-name:
*trad-name:
*type:
*co-no:
*opt-out:
*addr:
*addr:
*locality:
*city:
*county:
*postcode:
*country:
*a1-id:
*a1-name:
*a1-email:
*a1-phone:

If you have any questions please contact [email protected]

----BEGIN PGP SIGNATURE-----
Version: PGPsdk version 1.7.1 (C) 1997-1999 Network Associates, Inc. and its affiliated companies.

iQA/AwUBP55tRulN789E5ixiEQInOQCdG/mnVISfPongASYgHtFF6GN6Y+oAnj5Q
y1GthYedHOBqfem9shD9IjMA
=m8DG
-----END PGP SIGNATURE----

Notes:

  • Blank fields are not included (they are shown in this example for illustrative purposes only).
  • The PGP signature will differ for each message.
  • The subject, is “Registrant transfer notification”.
  • There are a number of possible values for the registration status.
  • Our public key is available for download.

Registrant Transfer Authorisation Request

If you have opted to operate handshakes for new customers, then when domain names are transferred from one account to a new one on your tag, you will receive one of the following authorisation requests.

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

The following message was sent from the Automaton:

A request has been made to change the registrant on these 4 domain names:

	Domain Name|Registration Status|Expiry|Created|Changed|dns0|dns1|...
        automaton-example1.co.uk|Registered until expiry|20070603|20050604|...
        automaton-example2.co.uk|Registered until expiry|20070603|20050604|...
        automaton-example3.co.uk|Registered until expiry|20070603|20050604|...
        automaton-example4.co.uk|Registered until expiry|20070603|20050604|...
        
by:

        [email protected]

from the account:

       123456

to an account with the following details:
*account-name:
*trad-name:
*type:
*co-no:
*addr:
*locality:
*city:
*county:
*postcode:
*country:

Please reply by completing and PGP signing one of the following templates:

Template 1 - To accept

-- START OF ACCEPT TEMPLATE --
case-id: 
accept:
-- END OF ACCEPT TEMPLATE --

Template 2 - To reject

-- START OF REJECT TEMPLATE --
case-id: 
reject:
-- END OF REJECT TEMPLATE --

If you have any questions please contact [email protected]
  • Blank fields are not included (they are shown in this example for illustrative purposes only).
  • There are a number of possible values for the registration status.
  • The PGP signature will differ for each message.
  • The subject is “TAG RT Receive Request”.
  • The domain names all appear on a single account. Only the account details and main administrative address appear.
  • Our public key is available for download.

Part of the authorisation request includes templates for the reply. To accept the registrant transfer, reply to the message with just the first template:

case-id: 

accept

To reject the registrant transfer, reply to the message with the second template

case-id:

reject

Registrant transfer authorisation requests not responded to within 5 days are treated as if they have been rejected.

Domain name cancellation

There are a number of ways that the a domain name may be cancelled other than by the registrar via Web Domain Manager or EPP. A domain name may be cancelled by Nominet as a result of one of our processes, or surrendered by the registrant themselves.


When a domain name is cancelled via one of these processes a notification is sent to the registrar of the domain name to inform them of this

The format for the body of the message is as follows:

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

The following message was sent from the Automaton:

THIS IS AN AUTOMATED MESSAGE. PLEASE DO NOT REPLY TO THIS MESSAGE.

Please be informed that the domain name

       automaton-example.co.uk

has been cancelled by
	
       [email protected]

If you have any questions please contact [email protected]

-----BEGIN PGP SIGNATURE-----
Version: PGPsdk version 1.7.1 (C) 1997-1999 Network Associates, Inc. and its affiliated companies.

iQA/AwUBP55tRulN789E5ixiEQInOQCdG/mnVISfPongASYgHtFF6GN6Y+oAnj5Q
y1GthYedHOBqfem9shD9IjMA
=m8DG
-----END PGP SIGNATURE----

Notes:

Referral Accepted Notification

When a domain name that has been sent for referral is approved, a notification is sent to the registrar informing them of the creation of this domain and any other identifiers that were also created as part of the registration.

Note that this message is not PGP signed.

The format for the body of the message is as follows.

THIS IS AN AUTOMATED MESSAGE. PLEASE DO NOT REPLY TO THIS MESSAGE.

We (Nominet) are sending you (the applicant or the applicant's agent as
the case may be) this email to inform you that we have accepted your
application for the domain name

	automaton-test1.co.uk

... under our terms and conditions. You can find our terms and
conditions at:

        http://www.nominet.org.uk/go/terms

If you are an applicant's agent, you are reminded of your obligation to
inform the applicant of this message and of our full terms and conditions,
and of our understanding that you have the applicant's full authority to
agree to such terms on the applicant's behalf.

The following identifiers were created as part of your registration:
Account: 000000
Main Admin Contact (contact 21): C000000

Thank you.

Regards

Nominet

Notes:

  • No PGP signature will be used.
  • The subject is “Referral Accepted Notification”.

Referral Rejected Notification

When a domain name that has been sent for referral is rejected, a notification is sent to the registrar informing them of this along with the reason behind the refusal of the registration request.

The format for the body of the message is as follows:

The following error occurred while processing 
your DNS auto delegation request:

V205 Registrant does not match domain name

If you have any questions please contact [email protected]

Your original message follows
-------------------------------------------------------------------------------
operation: request
key: automaton-test1.ltd.uk
account: 000000

Notes:

  • No PGP signature will be used.
  • The subject is “Referral Rejected Notification”.

Data Quality workflow process

There are a number of processes at Nominet that are applied to domain names in order to result in an update of registrant details:

  • When the registrant name is found to be incorrect
  • When the registrant is a dissolved company
  • When the registrant’s address is found to have incorrect data

Channel Partner & Self-Managed tags

When such a process is initiated on a domain name, we notify both the registrar and administrative email contact. If the incorrect details are not corrected, then 30 days later the domain name is suspended.

At the time of suspension a ‘Domains Suspended Notification’ is sent.

Accredited Channel Partner tags

Non-validated data submitted through Accredited Channel Partner tags and manually classified as most likely to be inaccurate, will trigger a notification to be sent to the registrar. They will follow the data validation process.

We will not delete domain names suspended for poor quality. They can either be renewed through the normal process or will be deleted in the usual way approximately 90 days after expiry.

An example of the notification email is shown below.

Subject: DQ Workflow process commenced notification

The following message was sent from the Automaton:

THIS IS AN AUTOMATED MESSAGE. PLEASE DO NOT REPLY TO THIS MESSAGE.

With reference to

Account details:

*account-id: 

*account-name: 

Domain name(s):

*key: 


Data Quality

If we do not receive an update by , the account and all domain names held on it will be 
suspended. When a domain name is suspended all services associated with it, such as email
or a web site, will stop working. After a 21 day suspension period, the account and
associated domain names will be cancelled.

If no action is taken by , the domain name will be cancelled.

On cancellation, domain names are made available for re-registration on a first-registered,
first-served basis.

If you need any further information please contact our Customer Services department
on +44 (0) 1865 332244 or email [email protected]

Nominet UK

Domains suspended notification

If incorrect registrant details are not corrected within 30 days of commencement of a ​data quality workflow,​ the domain name is suspended and a ​Domains Suspended Notification​​ sent

Subject: Domains Suspended Notification

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA1

The following message was sent from the Automaton:

THIS IS AN AUTOMATED MESSAGE. PLEASE DO NOT REPLY TO THIS MESSAGE.

Please be informed that the following 2 domain name(s):

	Domain Name|Registration Status|Expiry
	Automaton-example1.co.uk|Registered until renewal date.|20080118
	Automaton-example2.co.uk|Registered until renewal date.|20080118

have been suspended due to <<reason>>

The scheduled cancellation date is <<date>>

For more information on suspensions, please see <<this page>>
 -----BEGIN PGP SIGNATURE-----
Version: PGPsdk version 1.7.1 (C) 1997-1999 Network Associates, Inc. and its affiliated companies.
iQA/AwUBP55tRulN789E5ixiEQInOQCdG/mnVISfPongASYgHtFF6GN6
Y+oAnj5Qy1GthYedHOBqfem9shD9IjMA
=m8DG
-----END PGP SIGNATURE----

Nominet account cancelled

If the account is not updated during the 21 day suspension period it will be cancelled and a domain cancellation notification sent.



    

        

            

                

                    
                

                

                                    

            

        

    

    

        

            
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