Contacting Nominet

Nominet aims to provide the very highest levels of service to its customers at all times, creating an informative, effective and friendly experience.​

Nominet support advisors are available to take your telephone queries during office hours, and will try to provide you with answers during that first contact. If they are unable to do that, they will take your details, find the information you need, and call you back. Your email support queries will be dealt with in date order, and will be responded to within one working day of receipt.

Note: Nominet may monitor and record telephone calls for training and quality assurance purposes with the aim of improving its service to you.

Please note our contact numbers have changed and our new contact numbers have been listed below.

UK Domain Family Support

Telephone: +44 (0) 330 236 9480 – Lines open 8:00am to 6:00pm UK time, Monday to Friday. Closed on UK bank holidays.
Email: [email protected]
Registrar emergency out of hours support: +44 (0) 330 236 9468 – For technical emergencies preventing the registration and renewal of domain names).

UK Domain Family Support for registrants

Telephone: +44 (0) 330 236 9470 – Lines open 8:00am to 6:00pm UK time, Monday to Friday. Closed on UK bank holidays.
Visit our Help Centre
Email: [email protected]

.cymru and .wales Support

Telephone: +44 (0) 330 236 9481 – Lines open 9:00am to 5:00pm UK time, Monday to Friday. Closed on UK bank holidays.
Email: [email protected] or [email protected]
Support provided is bi-lingual in Welsh & English

Amazon Registry Services, Inc Support

Telephone: +44 (0) 330 236 9479 – Lines open 8:00am to 6:00pm UK time, Monday to Friday. Closed on UK bank holidays.
Email: [email protected]
Registrar emergency out of hours support: +44 (0) 330 236 9468 – For technical emergencies preventing the registration and renewal of domain names.

NATIONAL ASSOCIATION OF BOARDS OF PHARMACY® (NABP®)

Telephone: +44 (0) 330 236 9478 – Lines open 8:00am to 6:00pm UK time, Monday to Friday. Closed on UK bank holidays.
Email: [email protected]k
Registrar emergency out of hours support: +44 (0) 330 236 9468 – For technical emergencies preventing the registration and renewal of domain names.

Second Genistry

Telephone: +44 (0) 330 236 9478 – Lines open 8:00am to 6:00pm UK time, Monday to Friday. Closed on UK bank holidays.
Email: [email protected]k
Registrar emergency out of hours support: +44 (0) 330 236 9468 – For technical emergencies preventing the registration and renewal of domain names.

Payments to Nominet

Telephone: +44 (0) 330 236 9480
Email: pay[email protected]

Compliance Team

Telephone: +44 (0) 330 236 9480  – Lines open 8:00am to 6:00pm UK time, Monday to Friday. Closed on UK bank holidays.
Email: [email protected]

Postal address

Nominet
Minerva House
Edmund Halley Road
Oxford Science Park
Oxford
OX4 4DQ
United Kingdom

Nominet UK (trading as Nominet) is a company limited by guarantee (no. 3203859) registered in England. VAT GB 172 8499 66.