Contacting Nominet

Nominet aims to provide the very highest levels of service to its customers at all times, creating an informative, effective and friendly experience.​

Nominet support advisors are available to take your telephone queries during office hours, and will try to provide you with answers during that first contact. If they are unable to do that, they will take your details, find the information you need, and call you back. Your email support queries will be dealt with in date order, and will be responded to within one working day of receipt.

Note: Nominet may monitor and record telephone calls for training and quality assurance purposes with the aim of improving its service to you.

UK Domain Family support

Telephone: +44 (0)1865 332233 – Lines open 8 am to 6 pm UK time, Monday to Friday. Closed on UK bank holidays.
Email: [email protected]
Fax: +44 (0)1865 332288
Registrar emergency out of hours support: +44(0) 1865 332460 – For technical emergencies preventing the registration and renewal of domain names).

.cymru and .wales Support

Telephone: +44 (0)333 222 5720 – Lines open 9am to 5pm UK time, Monday to Friday. Closed on UK bank holidays.
Email: [email protected] or [email protected]
Support provided is bi-lingual in Welsh & English

Amazon Registry Services, Inc Support

Telephone: +44 (0)1865 332436 – Lines open 8 am to 6 pm UK time, Monday to Friday. Closed on UK bank holidays.
Email: [email protected]
Registrar emergency out of hours support: +44(0) 1865 332460 – For technical emergencies preventing the registration and renewal of domain names.

NATIONAL ASSOCIATION OF BOARDS OF PHARMACY® (NABP®)

Telephone: +44 (0)1865 332481 – Lines open 8 am to 6 pm UK time, Monday to Friday. Closed on UK bank holidays.
Email: [email protected]k
Registrar emergency out of hours support: +44 (0)1865 332460 – For technical emergencies preventing the registration and renewal of domain names.

Second Genistry

Telephone: +44 (0)1865 332481 – Lines open 8 am to 6 pm UK time, Monday to Friday. Closed on UK bank holidays.
Email: [email protected]k
Registrar emergency out of hours support: +44 (0)1865 332460 – For technical emergencies preventing the registration and renewal of domain names.

Payments to Nominet

Telephone: +44 (0)1865 332348
Email: [email protected]

Compliance Team

Telephone: +44 (0)1865 332450  – Lines open 8 am to 6 pm UK time, Monday to Friday. Closed on UK bank holidays.
Email: [email protected]

Postal address

Nominet
Minerva House
Edmund Halley Road
Oxford Science Park
Oxford
OX4 4DQ
United Kingdom

Nominet UK (trading as Nominet) is a company limited by guarantee (no. 3203859) registered in England. VAT GB 172 8499 66.