Data quality registrant notifications

Application fails data validation    Application fails data validation + 23 days    Suspension email    Remains suspended +53 days

For Channel Partner and Self Managed tags only, the following notifications will be sent to registrants where Nominet is unable to validate the data and has carried out a manual review classifying it as highly likely to be inaccurate. The content will vary slightly depending on the element of data that it has not been possible to validate, i.e. registrant name, address or both.

Registrars with Accredited Channel Partner tags are responsible for validating this data themselves and Nominet will not contact registrants on this tag type. For more information see Data validation process


Application fails data validation

Subject: Your domain registration - additional action required
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Domain Name(s):
<domain name(s)>
============================================================
Unfortunately we have been unable to validate the registrant details that you have provided for the domain name(s) as you have provided <name and/or address> details that we have been unable to automatically identify against public data sources.

Registrant Name: <Registrant name>
Address:  
<Address>
It is possible that your details are correct, but that they do not appear on public data sources available to us. Please review your details by logging into your Online Services account and making any necessary corrections to your information ensuring that <your name is / name and address are/ your address is> entered in full.  If on review you find that your <name / name and address> <has/have> already been entered correctly please provide us with documentary evidence (copy of official ID or incorporation certificate etc) so that we can validate your details and process your application.  Please attach this by reply or send directly to <serviceapplications>.  Alternatively please fax or post copies of the documentation to us quoting your domain name(s).

To correct your details please log into Online Services at: http://www.nominet.org.uk/go/login

* Click on 'Domain List'

To correct the registrant name:
* Click 'edit' next to your registrant name
* You will then be able to correct the registrant name

[and/or]

To correct the registrant address:
* Click 'edit' next to your registrant address
* You will then be able to correct the registrant address

We have also notified your registrar.

Please contact the Data Validation Team if you need any assistance.

Kind regards,

Data Validation Team
T +44 (0) 1865 332222  F +44 (0) 1865 332288  E validation@nominet.org.uk
http://www.nominet.org.uk

Any documentary evidence that you provide will be used solely for the purpose of validating the data on the domain name register, and will not retained any longer than is necessary for that purpose. In any event, copies of your documents will not be retained any longer than three months from the date on which you submit them. The documentation provided will not be passed on to any third parties.


Application fails data validation + 23 days

Subject: Your domain registration - additional action required

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Domain Name(s):
<domain name(s)>
============================================================
We contacted you on <DD MMM YYYY> to advise you that we have been unable to validate the registrant details for your domain name(s).

Unfortunately the registrant details that you have provided for the domain name(s) could not be processed as you have provided <name and/or address> details we could not automatically identify against public data sources.

Registrant Name: <Registrant name>
Address:  
<Address>
Please amend your details by logging into your Online Services account and making the necessary corrections to your information ensuring that <your name is / name and address are/ your address is> entered in full.  If on review you find that your <name / name and address> <has/have> already been entered correctly please provide us with documentary evidence (copy of official ID or incorporation certificate etc) so that we can validate your details and process your application.  Please attach this by reply or send directly to <serviceapplications>.  Alternatively please fax or post copies of the documentation to us quoting your domain name(s).

To correct your details please log into Online Services at: http://www.nominet.org.uk/go/login

* Click on 'Domain List'

To correct the registrant name:
* Click 'edit' next to your registrant name
* You will then be able to correct the registrant name

[and/or]

To correct the registrant address:
* Click 'edit' next to your registrant address
* You will then be able to correct the registrant address

If we have been unable to validate your registration details by <7 days time> your domain name(s) will be suspended. Once a domain name is suspended, any services that use it such as your website or email will stop working.

Your domain name(s) will then remain in a suspended state until we are able to validate the registrant details for your domain name(s). If it remains not possible to validate your registrant details your domain name(s) <is at/are at> risk of cancellation.

We have also notified your registrar.

Please contact the Data Validation Team if you need any assistance.

Kind regards,

Data Validation Team
T +44 (0) 1865 332222  F +44 (0) 1865 332288  E validation@nominet.org.uk
http://www.nominet.org.uk

Any documentary evidence that you provide will be used solely for the purpose of validating the data on the domain name register, and will not retained any longer than is necessary for that purpose. In any event, copies of your documents will not be retained any longer than three months from the date on which you submit them. The documentation provided will not be passed on to any third parties.


Suspension email

Subject: Your domain name has been suspended

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Domain Name(s):
<domain name(s)>
============================================================
We contacted you on <DD MMM YYYY> to advise you that we have been unable to validate the registrant details for your domain name(s).

Unfortunately we have not received the necessary information from you and your domain name(s) <has/have>  now been suspended.

Your domain name(s) will remain suspended until we are able to validate your registrant details. If it is not possible to validate your registrant details your domain name(s)  <is at/are at> risk of cancellation.

Registrant Name: <Registrant name>
Address:  
<Address>
Should you wish to retain your domain name(s), please amend your details now by logging into your Online Services account and making the necessary corrections to your information ensuring that <your name is / name and address are/ your address is> entered in full. If on review you find that your <name / name and address> <has/have> already been entered correctly please provide us with documentary evidence (copy of official ID or incorporation certificate etc) so that we can validate your details and process your application.  Please attach this by reply or send directly to <serviceapplications>. Alternatively please fax or post copies of the documentation to us quoting your domain name(s).

To correct your details please log into Online Services at: http://www.nominet.org.uk/go/login

* Click on 'Domain List'

To correct the registrant name:
* Click 'edit' next to your registrant name
* You will then be able to correct the registrant name

[and/or]

To correct the registrant address:
* Click 'edit' next to your registrant address
* You will then be able to correct the registrant address

We have also notified your registrar.

Please contact the Data Validation Team if you need any assistance.

Kind regards,

Data Validation Team
T +44 (0) 1865 332222  F +44 (0) 1865 332288  E validation@nominet.org.uk
http://www.nominet.org.uk

Any documentary evidence that you provide will be used solely for the purpose of validating the data on the domain name register, and will not retained any longer than is necessary for that purpose. In any event, copies of your documents will not be retained any longer than three months from the date on which you submit them. The documentation provided will not be passed on to any third parties.


Remains suspended +53 days

Subject: Your domain name(s) suspended

============================================================
Domain Name(s):
<domain name(s)>
============================================================
We contacted you on <DD MMM YYYY> to advise you that we have been unable to validate the registrant details for your domain name(s).

Unfortunately we have not received the necessary information from you and your domain name(s) <has/have> now been suspended.

Your domain name(s) will remain suspended until we are able to validate your registrant details. If it is not possible to validate your registrant details your domain name(s) <is at/are at> risk of cancellation.

Registrant Name: <Registrant name>
Address:  
<Address>
Should you wish to retain your domain name(s), please amend your details now to avoid cancellation.  You can do this by logging into your Online Services account and making the necessary corrections to your information ensuring that <your name is / name and address are/ your address is> entered in full. If on review you find that your <name / name and address> <has/have> already been entered correctly please provide us with documentary evidence (copy of official ID or incorporation certificate etc) so that we can validate your details and process your application.  Please send these documents to <serviceapplications>. Alternatively please fax or post copies of the documentation to us quoting your domain name.

To correct your details please log into Online Services at: http://www.nominet.org.uk/go/login

* Click on 'Domain List'

To correct the registrant name:
* Click 'edit' next to your registrant name
* You will then be able to correct the registrant name

[and/or]

To correct the registrant address:
* Click 'edit' next to your registrant address
* You will then be able to correct the registrant address

We have also notified your registrar.

Please contact the Data Validation Team if you need any assistance.

Kind regards,

Data Validation Team
T +44 (0) 1865 332222  F +44 (0) 1865 332288  E validation@nominet.org.uk
http://www.nominet.org.uk

Any documentary evidence that you provide will be used solely for the purpose of validating the data on the domain name register, and will not retained any longer than is necessary for that purpose. In any event, copies of your documents will not be retained any longer than three months from the date on which you submit them. The documentation provided will not be passed on to any third parties.