15th March 2023 – Planned System Maintenance

March 8, 2023 10:50 am

On Wednesday 15th March essential maintenance will be taking place from 10:00 – 14:00 UTC. During this maintenance window, connections may be reset and users may need to re-connect to the following services: gTLD: If you have any questions please contact our customer care services team on +44 (0)330 236 9478 or via [email protected].


13th March 2023 – Planned System Maintenance

March 6, 2023 4:40 pm

On Monday 13th March 2023 essential maintenance will be taking place from 08:00 – 10:00 UTC. The following services will be unavailable during this time: UK and gTLD: If you have any questions please contact our customer care services team on +44 (0)330 236 9480 or via [email protected].


9th March 2023 – Planned System Maintenance

March 1, 2023 9:56 am

On Thursday 9th March 2023 essential maintenance will be taking place from 10:00 – 12:00 UTC. The following services will be unavailable during this time: UK: If you have any questions please contact our customer care services team on +44 (0)330 236 9480 or via [email protected].


27th February 2023 – Planned System Maintenance

February 20, 2023 4:49 pm

On Monday 27th February 2023, essential maintenance will be taking place from 10:00 – 15:00 UTC. During this maintenance window, connections may be reset and users may need to re-connect. Online Service users may need to log back into their account. If you have any questions please contact our customer care services team on +44...


27th February 2023 – Contact Centre Upgrade (postponed)

February 9, 2023 1:21 pm

Update: 27.02.23: Due to ongoing testing we have postponed the changes to our contact centre. As part of our ongoing commitment to improve the service we offer our customers, we will soon be making upgrades to our customer contact centre system. As part of the upgrades, whilst there will be no changes to the email...


Minerva House, Edmund Halley Road, Oxford Science Park, OX4 4DQ, United Kingdom