27th February 2023 – Planned System Maintenance
February 20, 2023 4:49 pm
On Monday 27th February 2023, essential maintenance will be taking place from 10:00 – 15:00 UTC. During this maintenance window, connections may be reset and users may need to re-connect. Online Service users may need to log back into their account. If you have any questions please contact our customer care services team on +44...
27th February 2023 – Contact Centre Upgrade (postponed)
February 9, 2023 1:21 pm
Update: 27.02.23: Due to ongoing testing we have postponed the changes to our contact centre. As part of our ongoing commitment to improve the service we offer our customers, we will soon be making upgrades to our customer contact centre system. As part of the upgrades, whilst there will be no changes to the email...
7th March 2023 – Planned System Maintenance
February 7, 2023 1:18 pm
On Tuesday 7th March 2023 essential maintenance will be taking place from 06:00 – 08:00 UTC. The following services will be unavailable during this time: UK and gTLD: If you have any questions please contact our customer care services team on +44 (0)330 236 9480 or via [email protected].
25th January 2023 – Planned System Maintenance (rescheduled)
January 11, 2023 1:03 pm
Update 17.01.23: Our planned maintenance that was due to take place on 18th January will now take place on Wednesday 25th January 2023 from 10:00 – 12:00 UTC. We apologise for any inconvenience caused. The following services will be unavailable during this time: UK and gTLD: If you have any questions please contact our customer care...
7th February 2023 – Planned System Maintenance
January 9, 2023 5:31 pm
On Tuesday 7th February 2023 essential maintenance will be taking place from 06:00 – 08:00 UTC. The following services will be unavailable during this time: UK and gTLD: If you have any questions please contact our customer care services team on +44 1865 332233 or via [email protected].
Minerva House, Edmund Halley Road, Oxford Science Park, OX4 4DQ, United Kingdom