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20 February 2019 – Business Continuity Testing

On Wednesday 20 February we will be testing our business continuity plans from 18:00 – 21:00 GMT (UTC).

The following systems will be unavailable for periods during this time and connections will be reset:

gTLD & UK:

·       EPP

·       Online Services

·       Operational Test & Evaluation (OT&E)

·       Registrar Resources

·       Searchable WHOIS

·       Testbed

·       Web Domain Manager

·       WHOIS services

UK only:

·       Business Intelligence

·       Domain Availability Checker (DAC)

During the test these services will be moved between our data centres and will, therefore, be unavailable for periods during the exercise. At the point of switching, live connections will be disconnected however a new connection should be automatically established by your client when the service is available again.

Any unusual behaviour from our systems following this work should be reported to our customer services team on +44.1865 332233 or via email.

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Minerva House, Edmund Halley Road, Oxford Science Park, OX4 4DQ, United Kingdom