System Announcements

14 November 2018 - Business Continuity Testing

On Wednesday 14 November we will be testing our business continuity plans from 18:00 – 21:00 GMT (UTC).

The following systems will be unavailable for periods during this time and connections will be reset:

gTLD & UK:

·       EPP

·       Testbed (OT&E)

·       Online Services

·       Searchable WHOIS

·       Web Domain Manager

·       WHOIS services

·       Registrar Resources

UK only:

·       Domain Availability Checker (DAC)

·       Business Intelligence

During the test these services will be moved to our second data centre and will therefore be unavailable for periods during the exercise.  At the point of switching, live connections will be disconnected however a new connection should be automatically established by your client when the service is available again.

Any unusual behaviour from our systems following this work should be reported to our customer services team on +44.1865 332233 or via email.

Date Announced: 
Wednesday, October 10, 2018 - 13:43