Bilingual Welsh & English Customer Support Service for dotCymru and dotWales gTLDs

We are currently consulting on the policies that will determine how the proposed new Welsh gTLDs (.cymru and .wales) will work. In order to ensure that we can provide a bilingual support service for the new domains, Nominet is looking for a supplier who can provide an outsourced English and Welsh speaking customer service team. We have developed an RFP and invite submissions from providers of such services. If you wish to receive a copy of the RFP please email

Responses to the RFP will be required by 18 January 2013.